Your 24/7 Salesperson That Never Sleeps (And Doesn’t Need a Paycheck!)
Your 24/7 Salesperson That Never Sleeps (And Doesn’t Need a Paycheck!)
A question I would like to ask you, have you ever been asked the same question in various forms and at least one thousand times by different customers? Perhaps, it is What are your prices? or “What are your hours?” or “Is it this particular service you provide? It gets exhausting, doesn’t it? I have been there and I understand how so aggravating it is to see that you are always repeating yourself rather than concentrating on the work itself which you enjoy doing.
O, but what do you mean by that, why, when you are lying asleep, or at dinner with your family, or even on vacation, would you have to think all those identical questions again and again? And that is what the right site does to your business!
Consider your web site your most patient salesperson who is also the most knowledgeable person that you might have ever employed. This employee does not take sick leaves, complains, sick leave, or sick days, works 24 hours per day, 7 days per week and most important is that this type of employee never requires to be paid! They are present at all times, and when the potential customers are in need of assistance, they will be there to assist them.
This is what happens in real life, here is a scenario where it is 2 AM and someone is not sleeping. They are casually scrolling through their phone and they come across your business. Of questions have they quite a pile! They can find at once:
- Your full service list and their description.
- Your pricing information
- Location and time of business.
- Frequently asked questions answered.
- Photos of your work
- Positive reviews by satisfied clients.
By the time they complete the exploration process of your website, they have it in mind that they would like to deal with you. They can even complete your contact form or even buy at that very moment that you are lying dreaming!
I recall that I had a local fitness trainers doing the same basic questions answered by email and Instagram DMs in hours per week. What is included in your training packages? Will you provide nutrition advice? Question: What is your cancellation policy? Once we created a site with the explicit page of the services and the extensive section of the frequently asked questions, she informed me that she was back her 80% of the time. Those free hours available now could be used by her to create new training programs and maybe to look after the clients she already had!
But your site is not just a question answering service but is also used to screen your customers. Whenever you are able to post your prices and services in front of people, they will automatically filter themselves. The individuals that make the calls have already been serious in regard to working with you since they understand what to expect. This would ensure that you are not wasting time on the tire-kickers, rather spending time with serious potential customers.
Besides, we should be frank, sometimes customers are embarrassed to question about prices or rudimentary services. They can use the information they require on your site without the embarrassment and pressure. It makes the experience comfortable and transparent and therefore more prone to reach out when people are ready.
And you can be the secretary of your business, and answer questions on the same subject day after day, or you can leave the rudiments of it to your site. It is having an incredibly productive assistant who is free, never sleeps, and makes your customers feel that they are in good hands at any time of the day, or night.

